Privacy Policy

This policy describes how Maison Tanger collects, uses and protects your personal data. Compliant with the GDPR (Regulation (EU) 2016/679).

Data we collect

• When placing an order: first and last name, shipping and billing address, email, phone number, payment data (processed by Shopify Payments / Stripe, never stored by us).
• Newsletter sign-up: email + first name (optional).
• Browsing: analytics cookies (GA4, Meta Pixel after consent), session data.

Why we process this data

• Fulfilling your order — legal basis: performance of the contract.
• Marketing emails — legal basis: your consent (revocable).
• Analytics — legal basis: legitimate interest + consent.
• Accounting obligations — legal basis: legal obligation.

Your GDPR rights

• Access your data
• Rectify it
• Erase it ("right to be forgotten")
• Restrict or object to processing
• Retrieve your data (portability)
• Withdraw marketing consent in 1 click

To exercise these rights: support@maisontanger.com. Response within 30 days maximum.

Retention period

• Order data: 5 years (accounting obligation)
• Marketing data: until unsubscription + 3 years
• Analytics cookies: 13 months maximum

Subprocessors

Data shared only with: Shopify (hosting), Stripe / Shopify Payments (payment), Klaviyo (emailing), Colissimo / DHL (shipping), Google Analytics 4, Meta. All GDPR-certified.

Complaints

You can contact the CNIL, the French data protection authority (cnil.fr), if you believe your rights are not being respected.

Contact

support@maisontanger.com — response within 24 business hours.